Refund Policy

Overview

PickApps sells one-time paid listing, featured placement, and sponsorship packages for AI tool submissions. This Refund Policy explains when payments may be refunded and how to request support.

By purchasing a paid package, you also agree to our Terms of Service.

Eligible Refunds

You may be eligible for a refund if:

• Your paid submission package is rejected during editorial review before paid placement benefits are delivered.
• PickApps is unable to provide the purchased paid listing, featured placement, or sponsorship benefit.
• A refund is required by applicable law.

Refunds are generally returned to the original payment method when technically possible. Refund timing may depend on Stripe, PayPal, Creem, banks, card networks, or other payment providers.

Non-Refundable Purchases

Once a paid listing, featured placement, sponsor placement, dofollow link, faster review benefit, or other paid benefit has been delivered or activated, payments are final unless PickApps fails to provide the purchased service or applicable law requires otherwise.

Refunds may be declined or limited where permitted by law if the submission involves fraud, chargeback abuse, unlawful content, sanctions risk, malicious activity, material misrepresentation, or other serious violation of our Terms.

Cancellations

Current PickApps directory packages are sold as one-time purchases. If PickApps later offers subscriptions or recurring billing, cancellation terms will be shown before purchase and reflected in the account billing area where applicable.

How to Request a Refund

Contact us at support@pickapps.org with:

• The email address used for purchase.
• The package name.
• The submitted tool name or URL.
• A brief reason for the refund request.

We review refund requests based on the order status, editorial review status, delivered benefits, payment provider records, and applicable law.

Payment Provider Processing

Payments and refunds may be processed by third-party payment providers, including Stripe. Provider processing times, bank delays, card network rules, and payment method limitations may affect when refunded funds appear on your statement.

Contact

For refund questions, contact support@pickapps.org.